Terms & Conditions
Welcome to Hairport Coiffure Page Ltd. These Terms & Conditions apply to appointments, salon services, hair sales, and use of our website. By booking an appointment or using our services, you agree to these terms.
Appointments
Appointments can be requested through our website, telephone, WhatsApp, or other available booking methods.
Please provide accurate contact information when making a booking. Your appointment is confirmed once confirmation has been provided by Hairport Coiffure Page Ltd.
We kindly ask clients to arrive on time. Late arrivals may reduce the available treatment time or require the appointment to be rescheduled.
Cancellations & Rescheduling
Certain services, including hair colour, chemical treatments, and hair extensions, may require a consultation before treatment.
Clients should provide accurate information about previous colouring, chemical treatments, extensions, and other processes that may affect their hair.
We reserve the right to recommend an alternative service or decline a treatment if we believe it may not be suitable for the condition of your hair.
Colour & Chemical Services
Hair colour and chemical treatments can produce different results depending on hair type, condition, previous treatments, and individual characteristics.
While we aim to achieve your desired result, an exact outcome cannot always be guaranteed.
Where required, a patch test, strand test, or consultation may be necessary before treatment.
Clients should follow any aftercare advice provided by our team.
Hair Sales & Extensions
Hair products and extensions should be selected according to your individual needs and intended use.
Product availability and prices may change without notice.
For hygiene reasons, certain hair products may not be eligible for return or exchange once opened, used, altered, or installed. Any applicable conditions will be explained at the time of purchase.
Payments & Pricing
Payment is required for services and products in accordance with the prices provided by Hairport.
Prices may vary depending on hair length, condition, product requirements, and the complexity of a service. Where a consultation is required, the final price will be discussed before treatment where reasonably possible.
Any required deposits or advance payments will be communicated before booking confirmation.
Service Concerns
We want every client to leave Hairport feeling happy and confident.
If you have concerns about a service, please contact us as soon as reasonably possible so we can understand the issue and discuss an appropriate solution.
Any correction or adjustment is considered on a case-by-case basis.
Salon Experience
We are committed to maintaining a welcoming, professional, and respectful environment.
Clients are expected to treat our staff, other clients, and salon facilities with respect. Hairport reserves the right to refuse service where behaviour is abusive, threatening, discriminatory, or inappropriate.
Website Information
We make reasonable efforts to keep our website information accurate and current. Services, prices, availability, images, and other information may change without notice.
Images shown on our website may represent examples of our work and do not guarantee an identical result.
Privacy
We may collect personal information when you contact us, request an appointment, submit a form, or otherwise interact with our website. Personal information provided when contacting us, booking an appointment, or using our website will be handled in accordance with our Privacy Policy.
Changes To These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or legal requirements.
The latest version will be published on this website with the relevant update date.
Contact Us
If you have any questions about these Terms & Conditions, appointments, or our services, please contact us.
Hairport Coiffure Page Ltd
Salon Address
26 Portland, SE25 4PF
Telephone
020 8654 8231
07984 695 574
sharonapage1@gmail.com
Thank you for choosing Hairport Coiffure Page Ltd.