Privacy Policy
At Hairport Coiffure Page Ltd, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our salon services.
Information We Collect
We may collect personal information when you contact us, submit an appointment request, use our contact form, communicate with us through WhatsApp, telephone, or email, or visit our salon.
This may include:
- Full name
- Telephone number
- Email address
- Appointment details
- Service preferences
- Information included in appointment notes
- Other information you voluntarily provide
We only request information that is reasonably necessary to respond to your enquiry or provide our services.
How We Use Your Information
We may use your personal information to:
- Respond to enquiries and messages
- Arrange and manage appointments
- Provide requested hair services
- Contact you regarding your appointment
- Discuss your service requirements
- Respond to questions or concerns
- Process payments where applicable
- Improve our services and customer experience
We will not use your personal information for unrelated purposes without an appropriate legal basis or your consent where required.
Appointment Information
When you make an appointment, we may collect information about the service you are requesting and any notes you choose to provide.
For certain services, such as colour, chemical treatments, or hair extensions, you may voluntarily provide information about your hair history or previous treatments. This information is used to help our team provide an appropriate and safe service.
WhatsApp, Email & Telephone
If you contact Hairport through WhatsApp, email, or telephone, we may retain relevant communication details to respond to your enquiry, manage your appointment, or provide customer service.
Please be aware that third-party communication platforms have their own privacy policies and terms that apply to your use of those services.
Website Information & Cookies
Our website may use cookies or similar technologies to improve functionality, understand website usage, and provide a better browsing experience.
Cookies may collect information such as browser type, device information, pages visited, and general website activity.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers where reasonably necessary to operate our website, manage appointments, process payments, or provide related business services.
Where third parties process information on our behalf, we expect them to handle it appropriately and securely.
We may also disclose information where required by law or where necessary to protect our legal rights.
How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including appointment management, customer service, business records, and legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymise it.
Your Privacy Rights
Depending on applicable data protection law, you may have rights relating to your personal information, including the right to:
- Request access to information we hold about you
- Ask us to correct inaccurate information
- Request deletion of certain information
- Object to certain uses of your information
- Request restriction of processing in certain circumstances
If you would like to exercise a privacy right, please contact us using the details below.
Marketing Communications
We will only send promotional or marketing communications where we have an appropriate legal basis to do so.
You can ask us to stop sending marketing communications at any time by contacting us.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
The latest version will be published on our website with the updated date shown at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Hairport Coiffure Page Ltd
Salon Address
26 Portland, SE25 4PF
Telephone
020 8654 8231
07984 695 574
sharonapage1@gmail.com
We are committed to handling your information responsibly and providing a safe, welcoming experience at Hairport Coiffure Page Ltd.